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Terms of Service

Last updated: August 14th, 2025

1. Introduction

Welcome to Bloom. This website is owned and operated by Bloom. By visiting our website and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as 'User Agreement'), along with the terms and conditions as stated in our Privacy Policy.

Effective Date: This agreement is in effect as of August 14th, 2025.

We reserve the right to change this User Agreement from time to time without notice. You acknowledge and agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.

2. Responsible Use and Conduct

By visiting our website and accessing the information, resources, services, products, and tools we provide for you, either directly or indirectly (hereafter referred to as 'Resources'), you agree to use these Resources only for the purposes intended as permitted by:

  • The terms of this User Agreement
  • Applicable laws, regulations and generally accepted online practices or guidelines

You understand and agree that:

  • Account Information: In order to access our Resources, you may be required to provide certain information about yourself (such as identification, contact details, etc.) as part of the registration process, or as part of your ability to use the Resources. You agree that any information you provide will always be accurate, correct, and up to date.
  • Account Security: You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our Resources. Accordingly, you are responsible for all activities that occur under your account/s.
  • Authorized Access Only: Accessing (or attempting to access) any of our Resources by any means other than through the means we provide, is strictly prohibited. You specifically agree not to access (or attempt to access) any of our Resources through any automated, unethical or unconventional means.
  • No Interference: Engaging in any activity that disrupts or interferes with our Resources, including the servers and/or networks to which our Resources are located or connected, is strictly prohibited.
  • No Unauthorized Copying: Attempting to copy, duplicate, reproduce, sell, trade, or resell our Resources is strictly prohibited.
  • User Liability: You are solely responsible for any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civil liability.

3. Communication Tools

We may provide various open communication tools on our website, such as blog comments, blog posts, public chat, forums, message boards, newsgroups, product ratings and reviews, various social media services, etc. You understand that generally we do not pre-screen or monitor the content posted by users of these various communication tools, which means that if you choose to use these tools to submit any type of content to our website, then it is your personal responsibility to use these tools in a responsible and ethical manner.

By posting information or otherwise using any open communication tools as mentioned, you agree that you will not upload, post, share, or otherwise distribute any content that:

  1. Is illegal, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, inappropriate, or explicit language;
  2. Infringes on any trademark, patent, trade secret, copyright, or other proprietary right of any party;
  3. Contains any type of unauthorized or unsolicited advertising;
  4. Impersonates any person or entity, including any Bloom employees or representatives.

We have the right at our sole discretion to remove any content that we feel does not comply with this User Agreement, along with any content that we feel is otherwise offensive, harmful, objectionable, inaccurate, or violates any 3rd party copyrights or trademarks. We are not responsible for any delay or failure in removing such content.

We do not assume any liability for any content posted by you or any other 3rd party users of our website. However, any content posted by you using any open communication tools on our website, provided that it doesn't violate or infringe on any 3rd party copyrights or trademarks, becomes the property of Bloom, and as such, gives us a perpetual, irrevocable, worldwide, royalty-free, exclusive license to reproduce, modify, adapt, translate, publish, publicly display and/or distribute as we see fit.

You agree to indemnify and hold harmless Bloom and its parent company and affiliates, and their directors, officers, managers, employees, donors, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of this User Agreement or the failure to fulfill any obligations relating to your account incurred by you or any other person using your account.

4. Limitation of Warranties

By using our website, you understand and agree that all Resources we provide are "as is" and "as available". This means that we do not represent or warrant to you that:

  1. The use of our Resources will meet your needs or requirements;
  2. The use of our Resources will be uninterrupted, timely, secure or free from errors;
  3. The information obtained by using our Resources will be accurate or reliable;
  4. Any defects in the operation or functionality of any Resources we provide will be repaired or corrected.

Furthermore, you understand and agree that:

  1. Any content downloaded or otherwise obtained through the use of our Resources is done at your own discretion and risk, and that you are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such content;
  2. No information or advice, whether expressed, implied, oral or written, obtained by you from Bloom or through any Resources we provide shall create any warranty, guarantee, or conditions of any kind, except for those expressly outlined in this User Agreement.

5. Limitation of Liability

In conjunction with the Limitation of Warranties as explained above, you expressly understand and agree that any claim against us shall be limited to the amount you paid, if any, for use of products and/or services. Bloom will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by you as a result of using our Resources, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply.

6. Copyrights/Trademarks

All content and materials available on https://www.meetbloom.io, including but not limited to text, graphics, website name, code, images and logos are the intellectual property of Bloom, and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited, unless specifically authorized by Bloom.

7. Service Fees

Certain parts of the Site may be accessed and used without charge. For use of certain Services, you are required to pay applicable fees which may change from time to time subject only to your right to terminate such Services in accordance with the terms thereof. You are responsible for payment of all applicable fees incurred by your account.

You agree that we may charge all Service Fees to the payment method (e.g., credit card, debit card, etc.) you have provided in your Registration Information. Unless written cancelation is delivered, your subscription will auto renew at the end of the term. You are responsible for the timely payment of all Service Fees at the time the Services are ordered by you.

Purchases will appear on your credit or debit card statements as "Bloom". You agree not to cause your credit or debit card company to reverse or "chargeback" any Service Fees charged in accordance with these Terms and Conditions.

8. Refund Policy

We want you to be satisfied with the Services. However, when you purchase Services from us, we make a commitment to our partners for the length of your campaign. Because we are making this commitment on your behalf, and incur costs as a result, we do not offer refunds for the Services once you have purchased them. However, in two limited situations we may provide a refund:

  1. Product malfunction: In order to be considered a "product malfunction" the user must report the malfunction to support@meetbloom.io while the Services are still active, and the product malfunction must be verified by us. The final determination as to whether a report qualifies as a product malfunction is at our sole and absolute discretion.
  2. Billing error: In order to be considered a "billing error" the user must provide either: (i) the cancellation confirmation number; or (ii) must forward the cancellation confirmation email to support@meetbloom.io. The cancellation confirmation number or the cancellation confirmation email must show that the user canceled the Services before (not on or after) the renewal date on file for the Service in question.

If you elect to cancel the Services early, we do not provide a refund for the remainder of the quarter, year, or billing period for the canceled Service.

9. Termination of Use

  1. You may terminate your use of the Site at any time. You may terminate these Terms and Conditions with respect to any Service provided you have paid all applicable Service Fees by effecting a termination from your account.
  2. We may cancel your user registration and terminate your use of the Site or Services at any time with or without cause, in our sole discretion, and with or without notice.
  3. We may delete any of your User Content, information, or other data from the Site or Services at any time, and we have no obligation to maintain copies of any deleted information.
  4. Any provisions of these Terms and Conditions that by their nature should continue after termination of your use of the Site or any Services will continue to apply even after the expiration or termination of these Terms and Conditions.

10. Governing Law

This website is controlled by Bloom from our office located in the state of NC, USA. It can be accessed by most countries around the world. As each country has laws that may differ from those of NC, by accessing our website, you agree that the statutes and laws of NC, without regard to the conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this website and the purchase of any products or services through this site.

Furthermore, any action to enforce this User Agreement shall be brought in the federal or state courts located in USA, NC. You hereby agree to personal jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.

11. Disclaimer

UNLESS OTHERWISE EXPRESSED, BLOOM EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

12. Contact Information

If you have any questions or comments about these Terms of Service, you can contact us at:

support@meetbloom.io